At this time, many of our items are available due to arrangements with companies from around the world and our products are imported directly from overseas manufacturers and will take 2-4 weeks to arrive.
(Countries outside the US ship via China Post and may take anywhere from 2-8 weeks to arrive, depending on where the manufacturer is located; we ship to most countries, but depending upon the item may occasionally have to make an exception).
“Ships-Within Time” is the time needed to receive, process and ship your order after the order is placed and payment information is secured. To estimate the arrival of your package please consider the ships-within time plus the transit time. Ships-within time may vary on each individual item and is not a guarantee and may be up to 7 days for some products.
As a general rule, Standard Shipping takes between 3-4 weeks to arrive after the Ships-Within Time. It is not uncommon for you to receive each item separately as items often ship from different warehouses.
Please note that colors may sometimes be slightly different to what you see on your monitor depending on your display calibration.
If a package is returned to the manufacturer due to an incorrect shipping address provided by a customer, the customer will be responsible for the return shipping cost as well as the redelivery cost. We are not responsible for packages delivered incorrectly or lost due to incorrect shipping information provided by a customer.
We are not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, we will confirm delivery to the provided address, date of delivery, tracking information and shipping carrier information for the customer to investigate.